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      FAQ

      What are the types of admins in WeChat Work? What are the differences between a super admin and a sub-admin?

      1.Permission management roles of WeChat Work:
      The permission management roles of WeChat Work include creator, super admin, and sub-admin.

      Creator: By default, a creator is a member who has registered a WeChat Work account. A company can only has one creator. The creator has the highest permission of the company. The creator can be transferred but cannot be deleted. There can be a maximum of 5 company creators under a WeChat account.

      Super admin: There are two types of super admin: internal admin and external admin. A company can have multiple super admins with the highest management permission. Internal super admins must be in the corporate directory. When a member is deleted from the corporate directory, his/her admin role is also deleted. The external super admin role is primarily applicable to the company’s external technicians, who are not required to be in the corporate directory. Super admins can also be removed from the position.

      Sub-admin: Applicable to the sub-permission management of the company. Sub-admins can be assigned permissions for some contacts or apps. Sub-admins can only control or set its own permissions.

      2.Permissions for contacts and apps in WeChat Work:
      Permission for contacts: Creator and super admins have management permission for all contacts in the company. Sub-admins can only manage some of the contacts and send messages under its contacts management permission.
      Permission for apps: An admin who has the management permission for an app can set the app name, description and allowed users, and send broadcast messages using this app. Creator and super admins have management permission for all apps of the company. Sub-admins can be assigned the management permission for specific apps.

      3.Concept of admin group
      Admin group: A group of admins who have the same permissions for contacts and apps. An admin can be in an admin group or belong to no admin group.
      Creator: Internal and external super admins can only belong to a super admin group. A super admin group is created by the system by default with the highest permission of the company.

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