Help Center

简体中文
List of Questions User Manual
I'm an admin
  • I'm an admin
  • I'm an employee
      FAQ

      Guidelines on Linking WeChat Pay Merchant Account with WeChat Work (enabling Company Pay)

      Please confirm it before using WeChat Pay.\ nIf you don’t have a WeChat Pay merchant account, apply one on the WeChat Pay merchant platform.
      I. Link your WeChat Pay merchant account with WeChat Work as instructed below if you haven’t done so already
      Case 1: Apply for linking with WeChat Work with the same entity
      Instructions

      1. “Merchant Platform” -> “Product Center” -> “WeChat Work”, and click “Apply for Activation” to enter the authorization application page;
      2. Enter the information of verified APPID, read and agree to the “WeChat Pay Merchant Account and APPID Authorization Agreement”, and click “OK” to initiate an application for authorization;
      3. Log in to the WeChat Work admin console (work.weixin.qq.com), enter “Apps & Mini Programs” -> “Company Pay” -> “Link Authorization Application” to view the merchant account information, and confirm to authorize;
      4. Linked successfully.

      Case 2: Apply for linking with WeChat Work with a different entity (only for those who are qualified)
      Instructions

      1. “Merchant Platform” -> “Product Center” -> “WeChat Work”, and click “Apply for Activation” to enter the authorization application page;
      2. Enter the information of verified APPID, read and agree to the “Letter of Commitment on Joint Operation of WeChat Pay” and “WeChat Pay Merchant Account and APPID Authorization Agreement”, and click “OK” to initiate an application for authorization;
      3. It generally takes 1-2 working days for the platform to review the application;
      4. After the application is approved, log in to the WeChat Work admin console (work.weixin.qq.com), enter “Apps & Mini Programs” -> “Company Pay” -> “Link Authorization Application” to view the merchant account information, and confirm to authorize;
      5. Linked successfully.

      II. If your WeChat Pay merchant account has been linked with WeChat Work, follow the instructions below:
      Case 1: Instructions on automatic authorization for linking merchant account with APPID with the same entity

      1. Log in to the “Merchant Platform” -> “Product Center” -> “APPID Authorization Admin” to enter the authorization application page;
      2. Enter the information of verified APPID, read and agree to the “WeChat Pay Merchant Account and APPID Authorization Agreement”, and click “OK” to initiate an application for authorization;
      3. Log in to the WeChat Work admin console (work.weixin.qq.com), enter “Apps & Mini Programs” -> “Company Pay” -> “Link Authorization Application” to view the merchant account information, and confirm to authorize;
      4. Linked successfully.

      Case 2: Instructions on automatic authorization for linking merchant account with APPID with a different entity (only for those who are qualified)

      1. Log in to the “Merchant Platform” -> “Product Center” -> “APPID Authorization Admin” to enter the authorization application page;
      2. Enter the information of verified APPID, read and agree to the “Letter of Commitment on Joint Operation of WeChat Pay” and “WeChat Pay Merchant Account and APPID Authorization Agreement”, and click “OK” to initiate an application for authorization;
      3. It generally takes 1-2 working days for the platform to review the application;
      4. After the application is approved, log in to the WeChat Work admin console (work.weixin.qq.com), enter “Apps & Mini Programs” -> “Company Pay” -> “Link Authorization Application” to view the merchant account information, and confirm to authorize;
      5. Linked successfully.

      Notes:

      1. Unlinking of a merchant account from an APPID that it has been linked with is not supported. Each linking relationship is independent;
      2. Type of APPID for authorization: The WeChat Work account that has completed WeChat Work verification;
      3. If the full name of the merchant account is the same with the entity used for APPID verification, after the authorization application is initiated, the APPID can directly confirm the application at the WeChat Work admin console (work.weixin.qq.com). In case of a different entity, APPID should agree to the “Letter of Commitment on Joint Operation of WeChat Pay” and confirm the application upon approval by WeChat Pay business department;
      4. If the linked APPID has been linked to another merchant account, then the merchant account to be linked shall have the same fee rate with the one that is already linked with the APPID. If not, online linking is not supported;
      5. A merchant account can initiate an application for authorization to up to 50 APPIDs. To apply for raising the quota, contact WeChat Pay customer service to explain the reason;
      6. Each application is independent. If the application for authorization initiated to an APPID is rejected, contact the APPID account operator to allow re-application. If the application is rejected by the business reviewer, a new application can be submitted by referring to the reason for the rejection.
       Helpful
       Helpless