List of Questions
I'm an admin
I'm an admin
I'm an employee
Registration and Login
How do I unlink a WeChat account?
Why does Create Company appear during the login process?
When I log in via the QR code, the admin console prompts "This WeChat Account is Not Registered".
Member and Department Settings
What is the difference between deleting a member and disabling a member?
What are the types of admins in WeChat Work? What are the differences between a super admin and a sub-admin?
What is the difference between the admin's admin scope and the Contacts permission scope?
Apps & Mini Programs
What is Exmail VIP Account used for?
How to link an existing email?
Why is my domain name under verification?
Group Live Video
App/Mini Program Management Permission Description
Connect to WeChat
What are the features of Connect to WeChat?
Exchange Messages with WeChat
Can I accept Wechat friend requests in WeChat Work?
Amount limit of Receive Money from Employee and Pay Employee
Are fees charged when receiving money from, paying or sending Red Packets to employees?
How do I use Receive Money from External App?
Where does the money received from employees go?
How do I check or export payment receipt records?
How do I withdraw money and how is the withdrawal fee charged?
Guidelines on Linking WeChat Pay Merchant Account with WeChat Work (enabling Company Pay)
Why can't my WeChat Workplace receive any app messages?
Why can't I see any app in WeChat Workplace?
What is WeChat Workplace used for?
What are the features of Contact Customers?
How do I set the permission to Contact Customers for members?
How do I set business owners for Contact Customers?
Sync of Contacts
What is Sync of Contacts?
How do I enable Contacts Sync?
What is Message Broadcast?
Identity Verification for Company
Overview of WeChat Work Verification
Examples of Common Subject Documents in Overseas Areas / Countries
Verification Application Procedure
How do I select the entity type for WeChat Work Verification?
Verify Entity Information
What is entity information verification?
How do I modify the short name of company?
How do I modify the full name of company?
Note for Updates in WeChat Work 2.7.0
Group Live Video
Total 16 question(s)
What is a Group Live Video? How can I initiate a group live video? How can I initiate a live video?
Is live video replay supported?
What are the requirements for Group Live Video?
Can I preview a live video?
How can I watch a group live video?
Who can watch live videos?
Can live videos be shared?
Can I comment on a live video?
Is Group Live Video available in groups connecting with WeChat?
Can I open PPT, EXCEL, WORD files during live video?
How many viewers are supported for an online live video?
Is Group Live Video free?
Can I share group live video to/invite external contacts other than WeChat Work to watch?
Can group live video be initiated on PC?
What is Group Live Video?
How can I initiate a group live video?