What's New in Version 4.1.12

Upgraded Connect with WeChat

Contact Customers

1、A comprehensive contact list, improved tags, and optimized broadcasting contribute to fine-grained services

• View all served external contacts, their follow-up personnel, and group chats they joined. Companies can also export the information via API.

• The number of tags is increased to 10,000. When broadcasting messages and sharing posts in Moments, you can filter customers based on tags.

• Employees can filter and delete one-way customers, and companies can receive notifications via API when customers are deleted.

Receive Money from External

1、Payments can be received into a unified account through 'Receive Money from External', thus enhancing performance

• Use Receive Money from External to receive payments into the company account, and the fee rate is as low as 0.2%. Multiple receipt methods are supported, contributing to successful online transactions.

• View the number of added customers and the amount received from customers in the daily push of 'Contact Customers', leading to a clear overview of each member's performance.

WeChat Customer Service

• Companies can now view their CSRs' real-time reception status to better understand the reception workload and quality of service provided. Additionally, monitoring and warning notifications can be set up to help CSR supervisors promptly detect any unusual reception situations.

• CSR supervisors can now configure chatbots on their PC, making it easier to add FAQs to the wiki and view them.

• It is now easier to obtain customer service QR codes. Place the QR codes on web pages, offline locations, and other scenarios, and WeChat users can simply scan the codes to contact customer service.

Optimized Productivity Tools and Basic Experience

Email

1、Email Security

• Admins can enable 'Unrecognized Sender Detection', which will provide members with a risk warning for emails received from unfamiliar addresses.

2、Email Migration

• Email addresses with the company domain can be assigned to members within a specified range.

3、Mail Management

• Mails can be enabled for specified members on demand. Once it is enabled, members can link their work email to WeCom for email sending and receiving emails.

• Members' email addresses can be modified in 'Admin Console' -> 'Member Mailbox'.

4、Basic Experience

• The use of public mailboxes is optimized, allowing users to link more public mailboxes, export emails, and send event emails.

• The card message for the forwarding of emails to chats is optimized, displaying more email content summary and attachment information.

• The display of 'My Folders' is optimized for WeCom app, which can be collapsed as needed, making information viewing more efficient.

• More capabilities are provided for editing email signatures.

• Up to 1,000 recipients can be added to an email.

• You can now insert tables into a sheet when writing an email in WeCom for PC.

Docs

• The protection range feature for spreadsheets is optimized, making it more convenient to set and modify protection ranges. This feature is now also available on mobile devices.

• Admins can restrict members with permission to edit documents, sheets, and smart sheets from copying and exporting them.

• When requesting document permissions, users can now send reminders again to approvers.

• New columns can be created and column types can be set easily for smart sheets on mobile devices.

• The display of the progress bar in smart sheets is optimized to represent a wider range of progress.

• A fixed row height can be set for the Calendar view in smart sheets, allowing multiple records on the same day to be fully displayed.

Calendar

• Default event creation type can be changed, making it easier to schedule events and meetings.

• New events can be created by copying existing events, allowing for quick addition of recurring events.

• ICS calendar files can be added to Calendar for centralized event information management.

• Optional participants can be set for events, making it easier for members to determine whether they are required to participate.

• Mac event reminders can be displayed permanently so that you will not miss any important events.

Meeting

• The host can enable 'Break' during a meeting, which can be used in scenarios such as company strategy meetings and reporting meetings.

• Participants can enable 'Timer' during a meeting to have better control over their speaking time.

• Real-time transcription and captioning can be set to display English translations during a meeting, making multi-language meetings more efficient.

• Multiple languages are supported in a meeting.

WeDrive

• Admins can now configure the maximum WeDrive capacity allowed for specific departments.

Search

• Emails and WeDrive files can be searched globally on PC.

• The advanced filtering capability in the global search for group chats, chat history, documents, and emails is optimized to make content search more accurate and convenient.

• Workspace apps can be searched easily with app descriptions.

Chat and basic experience optimization

• Chats can be muted separately and collapsed, making it easier to manage the message list.

• Multiple messages can be selected and added to documents, emails, events, and to-dos, making chat-based collaboration more efficient.

• In 'Settings' -> 'General' -> 'Storage Space', chat history can be filtered and deleted in batches based on chat type， making device space management more convenient.

• Login on Android tablets and mobile phones at the same time is supported.

• 'Notification settings on mobile for login to WeCom on PC' can now be displayed and configured quickly on the multiple device management page.

• Larger fonts are supported on Mac, making it easier to view messages, emails, and documents.

Attendance

• Correction of missed punches can be configured for normal punch records. Applications for correction of missed punches can also be submitted as needed for rest days or workdays without exceptions.

• Work duration and overtime method can be set for 'Flexible Work Time'. This makes it more convenient to calculate overtime and convert it to leave in lieu.

• Start time of a new day can be set for 'Flexible Work Time', and cross-day punches can be recorded.

Approvals

• Employees can submit applications for correction of missed punches in Approvals easily.

• The pending and processed document lists can now be filtered by the time of document arrival and processing, respectively. This makes it more convenient for approvers to find documents.

HR

• Mobile numbers can be matched for payroll upload, and employees not identified can be selected manually from Contracts for details checking.

Optimized Security Management Abilities

Security Management

1、Use Two-Step Verification

• Admins can configure 'Use two-step verification' in 'Admin Console' -> 'Security Management' -> 'Login Management'. After configuration, when members open WeCom app, they must complete the two-step verification on the page configured by the company before using WeCom to ensure account login security.

2、File Leakage Prevention Optimization

• A whitelist can be set for the application scope of File Leakage Prevention, and you can more easily view and configure file operation records, restrictions on sharing files externally, and file download/export permissions.

Upgraded Open Capabilities

Attendance

• Overtime data fields are optimized for the daily and monthly punch report APIs, supporting the acquisition of overtime duration on workdays, rest days, and holidays, and corresponding data for overtime pay or leave in lieu.

Calendar

• When you query recurring event sub-booking details with the meeting room booking ID, the main booking ID can be returned, providing more complete booking information.

Contact Customers

• ID parameter of members with changes is added for customer group change events, allowing developers to quickly obtain change information.

Security Management

• If File Leakage Prevention is enabled, the device code can be exported via API when a file is downloaded to a trusted device, making it easier to identify abnormal operations.