Message Exchange

Add customers and partners as contacts directly in WeCom from their WeChat accounts for a better communication.

Message each other

After adding WeChat users as Contacts, you can chat with them as you do in WeChat.

You can receive and send texts, images, voice messages, business cards, files, chat history, geographic locations, favorites, H5 webpages, and mini programs.

Group Chat is supported to make it easier to talk and work together.

Start voice/video calls with WeChat users

External Info

Companies can uniformly manage the external information of employees. The company identity of employees will be displayed in WeChat Contacts and chats.

Customize members' profile pages, add official websites and store mini programs, and display different information for members.

Method

Offline. Members scan WeChat user's QR code, or offer their code for other WeChat users.

Share WeCom business card directly to WeChat to invite WeChat users to add contacts by scanning the QR code on the business card.

WeChat users can add WeCom users by searching their mobile numbers.

Company management

The list of members with the permission to add WeChat users is configured in the admin console.

View company members' operation records on external contacts.

Obtain and manage customers added by company members via APIs

External contacts of a resigned member removed from the Contacts can be reassigned to other members.

You can configure a custom details page for external contacts by going to a self-built application H5 webpage or mini program page.